Head of Customer Strategy
Alison leads the end-to-end customer strategy and experience for Lendlease’s Australian office portfolio.
She is responsible for the engagement, experience, insights, activation and marketing of the buildings, projects and places that are developed and owned by the group.
Working closely with Lendlease‘s digital product team, she brings a passion for customer-led, innovative thinking to the business, and harnesses the power of research and insights to inform project positioning for tenants.
She joins Urbanity to present on the shifting dynamics between work and place in our cities post-pandemic.